Privacy Policy
Privacy Policy
Last updated: July 2025
At (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and book a dolphin spotting boat trip with us.
1. Who We Are
We are a locally owned and operated boat tour company based in Newquay, West Wales, offering guided dolphin spotting trips along the beautiful Cardigan Bay coast.
Our website: www.newquayboattrips.co.uk
Contact Email: info@newquayboattrips.co.uk
Phone: 01545 560 800
2. Information We Collect
When you use our website, we may collect the following information:
a. Personal Information
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Full name
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Email address
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Phone number
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Payment details (processed securely via third-party providers)
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Any other information you provide when making a booking or contacting us
b. Technical Information
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We collect this data using cookies and analytics tools (e.g., Google Analytics).
You can manage cookies through your browser settings.
3. How We Use Your Information
We use your data to:
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Process bookings and payments
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Send booking confirmations and important trip updates
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Respond to enquiries and customer service requests
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Improve our website and services
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Comply with legal obligations
We will never sell or rent your personal data to third parties.
4. Payment Information
All payments are processed securely via trusted third-party payment providers (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.
5. Marketing Communications
With your consent, we may send you occasional updates or promotional offers by email. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Object to or restrict processing
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Withdraw consent at any time
To exercise any of these rights, please contact us at info@newquayboattrips.co.uk
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
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9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
New Quay Boat Trips
The Moorings, Glanmor terrace,
New Quay
CEREDIGION
SA45 9PS
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